E-mail

It is an obligatory communication tool. E-mail is used to sign an agreement, to confirm the project documentation, functionality, design, sending invoices, change requests and project accounts.

Online Messengers

This communication tool is used to solve small problems, discuss the project, precise several moments. But if the serious decision was made via online messenger, it should be sent via e-mail to all the developers working with this project.
EleganceIT  online messengers are Skype, MSN  and ICQ. If the customer has none of this programs, EleganceIt is ready to communicate via the messenger proposed by the customer.

Video-Conference

This communication tool is the best way to discuss the results of the project accounts, to specify new project aims. It gives the possibility for several people to discuss the project. During the discussion the best decision can be found.

Business trip

This communication tool is a good supplement for the long-term projects.
The customer has the opportunity to come to EleganceIT in Minsk to make the acquaintance of the team, to make strategic decisions, to control the development process. EleganceIT employees have a possibility to go to the Customer to develop the project, to teach  his staff how to use the software developed by EleganceIT or any other intentions.